FAQ

  • FAQ

  • Why order from Sunset City?
    Sunset City has the best customer support, high potency mushrooms, awesome informational content, supportive Discord community, and we are always looking to improve the Sunset City Shopping Experience!
  • How long does shipping take?
    Greater Vancouver = 1-2 days, Westcoast states / provinces shipping = 1 to ~1.5 week and Eastcoast = 1.5 - 2 weeks
  • How do I track my order?
    Your order tracking no. is sent to your email ( please check junk if not received ), Tracking is on USPS or Canada Post
  • Why is my shipping delayed?
    During heavy package volumes in the postal system, there may be delays in transit and processing times at distribution branches / customs. Our shipping estimates do not account for these delays. However, we always dispatch all orders within 1 business day as long as all items are in stock.
  • How do I track my order?
    Your order tracking no. is sent to your email ( please check junk if not received ), which can be tracked on USPS or Canada Post
  • How long till we ship it out?
    We ship out once we have received and administered your payment. First you receive a payment received email and then we ship out.
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